Cenoté Day Spa Locations

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General Information

Punctuality: Please arrive 20 minutes before your appointment to allow for enough time to check-in and to fill out the appropriate forms in our day spa in Davenport and Champions Gate, Florida. If you choose to use the facilities before your treatment, please arrive at least 45 minutes prior to your appointment.

Medical Alert: Please inform your therapist if you are pregnant, are experiencing muscle or joint pain, suffering from high blood pressure, are using Retin-A or other facial medications or have had laser, plastic or other surgery recently.

Therapist Request: You may request a specific therapist at our Davenport or Champions Gate, Florida location or technician to perform your service in our day spa. Please advise the Spa Concierge when booking your appointment.

Personal Belongings: Upon check-in, robes and locker keys will be provided at your request for use during your spa experience and assigned a locker for any personal belongings you may have. We advise that you do not wear or bring valuables to the spa.

Products: At Cenoté Day Spa in Davenport, Florida we use high quality products in all of our treatments. We use products from Control Corrective Skin Care, Pure Fiji Body Care, BleachBright Teeth Whitening, Footlogix Transformational Footcare and CND Shellac Power Polish.

Cancellations: You will receive a courtesy confirmation call, text or email of your reservation prior to your arrival. Should you need to cancel or reschedule a reservation, a 24 hour advanced notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa parties are subject to terms of agreement of cancellations.

Late Arrivals: Kindly note, we reserve your appointment time especially for you! If you are running late, please call as soon as possible. If you happen to be running more than 5 minutes late, we may not be able to accommodate your full service. In that case, we can offer you a short service at this time.

Age Policy: Children under the age of 12 who are receiving services must have a parent or guardian accompany and sign a consent form. For the safety and relaxation of all of our guests, children not receiving services will not be permitted in the spa.

Walk-Ins: We welcome all walk-ins but highly suggest making an appointment, as we cannot guarantee availability.

Licence #: Cenoté Day Spa at Bahama Bay Resort: Massage Therapy MM33030 | Cosmetology Salon CE10001032    Cenoté Day Spa at Regal Palms Resort: Massage Therapy MM37436 | Cosmetology Salon CE10011612 Cenoté Day Spa at Champions Gate: Massage Therapy MM | Cosmetology Salon